Privacy Policy

Account data: your email and, when you use password login, a securely hashed password. If you sign in with Google, we store your Google account ID and basic profile identity. We never store passwords in plain text.

DJ profile: the answers you give in the chat - artist name, genres, target cities, venue history, experience level, links/mixes, and goals.

Public artist records: basic professional details and links published by artists, agencies, music platforms, and industry directories. Unclaimed records are labeled as source records. They are excluded from search indexing and do not state or imply that Greenroom represents the artist.

Verified social accounts: when you choose to verify an account, we store the provider, account ID, handle, public profile URL, and the date verification was completed. We discard the provider access token after reading your account identity.

Promoter profile: the details you manage about your night, party, or club, including a booking contact email.

Public promoter information: professional listing and booking details published on promoter websites, event directories, and other public industry sources. At first contact, we identify Greenroom, explain the booking pitch, and provide an immediate way to object to future pitches.

Intro requests: the message you send and the profile snapshot attached to it.

Payment data: Greenroom does not collect card or bank details or move money while the product is in demo mode. Saved payout preferences are display-only and contain no full account credentials.

Usage data:anonymous, aggregate analytics about how the product is used. For agent conversations, we also keep operational metadata linked to your account, such as the detected request type, whether an action changed your profile or calendar, response length, latency, and failure signals. This metadata does not duplicate your message or the agent's response.

AI interview data: when the adaptive interview is enabled, your chat answers and profile context are sent to an AI model to understand and respond to your intake.

To match DJs with promoters, deliver and track intro requests, notify you of replies, secure your account, send clearly identified booking pitches, and improve the product. We do not sell your personal data.

We process account, profile, agent, calendar, broadcast, and intro data to provide the Greenroom service you ask us to provide. We use legitimate interests for account security, service reliability, fraud prevention, and carefully controlled professional outreach. Where consent is the appropriate basis, we ask for it separately and you can withdraw it.

Email verification is not required to build your workspace. We use it before actions that publish to the network, contact another person, claim an organization, or invite a team member. This helps prevent impersonation and unwanted email.

An unclaimed record is a reference page, not an artist account or booking offer. Greenroom does not quote fees, accept booking requests, or collect money for an unclaimed record. Artists can verify ownership to manage a record, or request correction or removal by emailing us.

When you request an intro, the message and profile snapshot are delivered to the promoter you chose (or, for unclaimed promoters, to Greenroom's team who broker the intro). We use a small set of processors to run the service: Resend for transactional email, Vercel for hosting and anonymous analytics, Google for optional account login, and Anthropic for AI-assisted intake when that feature is enabled. AI requests may pass through Vercel's AI Gateway. If you start social verification, the selected provider processes the login under its own privacy policy.

If you choose to load Instagram post images, Greenroom retrieves those images from Meta through our server. If you open a post, your browser connects directly to Meta and Meta may receive your IP address, device details, activity, and cookies under its own policies.

Data is stored in a hosted database. Passwords are hashed; sessions use httpOnly cookies. We collect only the fields needed to run the features you use. We keep your data while your account is active and delete it on request, except for records we must retain for legal, accounting, security, or fraud-prevention purposes. Social verification expires after six months unless you verify the account again. If you opt out of booking pitches, we retain the email address on a permanent suppression list. This record is used only to make sure Greenroom and its email providers do not contact that address with another booking pitch.

You can request access to, correction of, or deletion of your data at any time by emailing hello@greenroom.nyc. Depending on where you live, you may have additional rights under laws such as the GDPR. You can object to direct marketing at any time through the unsubscribe link in a booking pitch or by emailing us. Booking-pitch opt-outs take effect immediately.

We use one essential cookie to keep you signed in, plus privacy-friendly analytics. Greenroom does not set advertising cookies. Opening an Instagram post takes you to Meta, which may use its own cookies.

Questions? Email hello@greenroom.nyc.